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Our Funeral Services
  • Traditional Burials or Cremation

  • Natural 'Greener' Funerals

  • Assist with Choosing a Coffin or Casket

  • Dedicated Chapel of Rest

  • Provide Hearse and Funeral Cars

  • Organise Floral tributes and Donations

  • Order of Service and Music

  • Newspaper Announcements

  • Memorials and Cremation Caskets

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What to do When Someone Passes Away

Allwood Funeral Services understand that you may not have dealt with a bereavement before or had to plan a Funeral. It will be a very emotional period as it is likely the deceased is a family member or a close friend. Helping to arrange a suitable and respectful service can help both yourself and other people close to the deceased with their bereavement. Many people are unsure what happens and what they need to do following a bereavement. If you feel that you would like someone to help with any questions you may have, please call Allwood, someone is always on hand to help 24 hours a day, 365 days a year.


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If death occurs at home and is expected

you should contact the Doctor who looked after the deceased during their illness. If the Doctor is able to certify the cause of death, they will issue a Medical certificate which you need to take with you when registering the death. This certificate can be issued within 48 hours depending on whether death occurs over a weekend.

When the doctor has confirmed the death, he or she will then advise you to contact a funeral director who will collect your loved one from home and take them to the funeral home where they will be looked after.

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If death occurs at home and is unexpected

You should contact the family Doctor if known and the deceased nearest relative. If the doctor is unable to ascertain cause of death, they will notify the Coroner who will contact you in due course. The police will also attend at an unexpected death. They will normally be contacted by the doctor or paramedic in attendance.


If death occurs in hospital

The hospital will contact the person they have named as the point of contact. You will then receive a call in due course from the Bereavement Office who will advise when the doctor has issued the medical certificate.


If death occurs in a nursing home or hospice

The staff will contact the doctor and the person they have named as the point of contact. When the doctor has confirmed the death, the Nursing Home will ask you which Funeral Service you would like to collect your loved one from the home and take them to the funeral home where they will be looked after.

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What happens when a loved one dies away from home?

If death occurs away from home then the initial formalities listed above will be completed by the Doctor or Hospital staff in that area. Allwood Funeral Directors can then make the necessary 'arrangements to bring your loved one into our care, if death occurred anywhere in the UK or overseas. If death occurred overseas then Allwood Funeral Directors can advise accordingly as to what options are available.


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Contacting the Funeral Home

If a Funeral Director has not yet been notified to look after your loved one, you will need to make contact as soon as possible. If we can offer advice or help you in any way, please contact us

We would arrange to meet with you and any other family members who wish to be present. During this discussion we can talk about as much or as little as you feel appropriate and help you think about how you can make the service as individual and special as your loved one.

If you have any questions regarding any of the above, please do not hesitate to contact us